AI that earns its keep, built around your business.

Most AI does not need to be clever. It needs to be useful. Global SmallTalk designs and builds custom AI agents, assistants and bespoke software platforms that solve specific problems for specific businesses. No off-the-shelf chatbots. No magical thinking. Just AI that works where you do, in the language your customers understand.

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✦ Custom Built · ✦ Your Data, Your Voice · ✦ Human In The Loop · ✦ US & UK

✦ AI, designed properly

AI that actually does the work.

AI is having its moment. Everyone is talking about it. Far fewer people are building things that genuinely make a business faster, smarter or more profitable.

We sit on the build side. We design AI agents that handle real tasks end to end, assistants that talk to customers in your voice and bespoke AI platforms that change how a business operates. Then we wire them properly into the systems you already use, so the value compounds rather than sitting in an app you never open.

If you have a workflow that eats hours every week and feels obviously fixable, we should probably talk.

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Lead replies agent

● Live

Incoming · Zillow
Hi, I saw the listing on Atlantic Ave. Is it still available and can I view this weekend?

Draft a warm reply, offer Saturday 11am or Sunday 2pm, ask if pre-approved.

Hi Marcus, yes the Atlantic Ave home is still available. I'd love to show you Saturday at 11am or Sunday at 2pm; whichever works best. Quick one: are you currently pre-approved or working with a lender?
Send to Marcus →

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✦ Engineered, not assembled

Production-grade code, written by humans who care.

What we build

Seven ways we put AI to work.

Pick what fits your business now and grow from there. Most engagements start with a focused audit and one well-chosen agent before expanding outward.

⌖

AI Strategy & Audit

An independent look at where AI can genuinely move the needle in your business, before you spend a penny on building.

Workflow mapping & opportunity scoring
Tooling, data & readiness review
Prioritised roadmap with realistic ROI

◆

Custom AI Agents

Autonomous AI workers built for specific tasks. Lead triage, quote drafting, content creation, research; whatever eats your team's time.

Goal-driven, multi-step workflows
Wired into your existing systems
Audit-logged with human override

◯

AI Assistants

Conversational AI that knows your business, your tone, your products and your customers. Web chat, voice, WhatsApp; wherever your customers actually are.

Trained on your content & brand voice
Handover to humans when it should
Captures qualified leads 24/7

⟶

Intelligent Automations

The boring middle steps, gone. Connect the systems you already use and let AI handle the routing, the writing and the routine decisions.

Email, CRM, calendar & document flows
AI-assisted classification & routing
Reliable, monitored & controllable

▣

Bespoke AI Software

Full AI-native platforms built from the ground up. Secure logins, billing, dashboards, the lot; with AI at the heart of how it works, not bolted on the side.

Web, iPad and mobile experiences
White-label or single-tenant
Like the PBHAL Content Studio we built end to end

⇆

AI Integration

Already running a site, app or back-office system? We add AI capability without ripping anything out. Surgical, sensible, supported.

Smart search, summaries & suggestions
Document understanding & extraction
Works inside what you already have

✦

Ongoing AI Engineering

Fractional AI engineering on demand. The right brain in the room when you need it, without a full-time hire. Strategy, prototyping, building, fixing.

Monthly retainer or per project
Senior engineering, not junior labour
One point of contact, fast turnaround

Abstract AI and neural network visualisation

How we work

From a good idea to live, useful AI.

Four steps. No mystery. No black-box jargon. You always know what we are building and why.

Step 01 · Audit

Find what's worth building

We map your workflows, talk to your team and score opportunities by impact and effort. You leave with a clear plan and a defensible business case, whether or not you build with us.

Step 02 · Design

Prove it works small

One focused proof of value, built fast. The right agent or assistant solving one real problem, with measurable output. Cheap to test, easy to kill if it does not earn its keep.

Step 03 · Build

Ship it properly

Production-grade engineering. Logging, monitoring, fallbacks, permissions and human oversight built in. The AI does the work; you stay in control of the work.

Step 04 · Grow

Compound the value

Once the first agent earns its keep, the next one is cheaper and faster. We help you build a portfolio of AI capability that gets better the more it runs.

Industries

Built for the businesses we actually know.

We have shipped AI work across professional services, real estate, healthcare and creative industries. Pick yours below for a focused breakdown of where AI moves fastest in your world.

🏠Realtors & Real Estate 🤝Brokers 🏗Builders & Developers 📐Architects ✦Interior Designers ⚖Legal ♡Healthcare ∑Accountants & Finance ☕Hospitality 🛒E-commerce & Retail

See full industries breakdown

✦ Why this matters

Most AI projects fail. Ours don't.

Industry research suggests roughly four in five enterprise AI projects never make it to production. The reasons are nearly always the same: wrong problem chosen, no clear measure of success, no human in the loop, or AI bolted onto broken processes.

We do the opposite. We pick narrow, measurable problems. We start with an audit, not a pitch deck. We design for graceful failure, not magical thinking. And we ship things that real teams use every day, like the PBHAL Content Studio and our forthcoming Family Care OS platform.

See our case studies

~80%

Industry AI failure rate

100%

Our shipped projects in production

10+

Industries we have worked across

Continents of clients

Start with a focused AI audit.

One conversation. We look at how your business actually operates, where AI fits and where it does not, and you leave with a clear plan. No commitment to build anything.

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