Search has changed. AI answers, generative engines and voice assistants now decide what your customers see, hear and act on. Global SmallTalk ensures your business shows up and gets chosen; wherever those decisions are made.
Visibility where it matters. Across traditional search, AI-generated responses, voice results, and the platforms your clients rely on every day. We bring AEO, GEO and SEO together into one cohesive strategy that keeps your business competitive as search keeps reinventing itself.
Our AI auditing sits alongside this as a dedicated service, giving you clear insight into how your business is performing in an AI-driven landscape and where to improve.
Answer Engine Optimisation (AEO) is the practice of structuring your content so that AI-powered search tools. Google AI Overviews, Siri, Alexa, Bing Copilot; can extract it and deliver it directly as an answer. No click required from the user. No second chance for your competitors.
When someone asks their phone "who's the best web design agency near me?" or searches "how much does a website cost?", AEO determines whether your business answers that question... or whether someone else does.
Real-world example: A law firm implementing AEO starts appearing as the direct spoken answer when someone asks their voice assistant, "What should I do if I've been in an accident?"; capturing a high-intent enquiry before that person even visits a website.
Discuss AEO for your businessGenerative Engine Optimisation (GEO) is the discipline of making your business content authoritative enough that AI systems; ChatGPT, Google Gemini, Perplexity, Microsoft Copilot. Cite it, reference it and recommend it when generating responses.
Traditional SEO earns you a ranking. GEO earns you a reputation inside the AI. When a potential client asks ChatGPT to recommend a service provider in your industry, GEO is the reason your name appears in the answer instead of a competitor's.
Real-world example: A financial consultancy we work with now appears as a named recommendation inside ChatGPT responses to questions about tax planning for small businesses; generating warm inbound leads from an audience that never visited their website first.
Get cited by AI enginesSearch Engine Optimisation (SEO) remains the essential foundation of digital visibility. It is the practice of making your website rank higher on Google, Bing and traditional search engines; driving qualified organic traffic that costs nothing per click and compounds over time.
AEO and GEO do not replace SEO. They build on it. A weak SEO foundation makes everything else harder. We ensure yours is solid, structured and working before adding the layers on top.
Real-world example: A home services company goes from page three to page one for ten high-intent local keywords within 90 days; without spending a pound more on advertising. The traffic compounds monthly from that point forward.
Improve your rankingsAn AI Audit is not a checklist. It is a structured, strategic review of your entire business; conducted in collaboration with your leadership and department heads; to identify precisely where AI can reduce cost, improve efficiency and accelerate growth.
Most businesses are either using AI reactively (random tools, no strategy) or not using it at all. Neither is a competitive position. Our audit gives you a clear, prioritised roadmap so you can act with confidence, not guesswork.
We meet with each department. Marketing, sales, operations, finance, customer service; to map existing workflows and identify friction points.
We identify where AI tools can replace, augment or accelerate specific tasks; ranked by impact, ease of implementation and return on investment.
We assess your data, processes and team readiness to ensure AI adoption is practical, compliant and built on solid foundations.
You receive a detailed written report with prioritised recommendations, suggested tools and a phased implementation plan your team can act on immediately.
Real-world example: A mid-size e-commerce business discovered through their AI Audit that three manual processes; customer service triage, product description writing and inventory reporting... could be 80% automated. Implementation cost was recovered within six weeks.
Book an AI AuditSEO, AEO and GEO are not competing priorities. They are complementary layers of modern search visibility. Here is how they work together.
| SEO | AEO | GEO | |
|---|---|---|---|
| Primary goal | Rankings & organic traffic | Direct answers & zero-click visibility | AI citations & brand authority |
| Where it shows up | Google, Bing search results | Featured snippets, voice assistants, AI Overviews | ChatGPT, Gemini, Perplexity, Copilot |
| Success metric | Rankings, organic sessions | Snippet appearances, voice captures | Brand mentions in AI responses |
| Best for | Sustained traffic & discoverability | High-intent answers, local & voice | Authority, trust & AI-era credibility |
| Urgency | Ongoing; always relevant | High; voice adoption accelerating | Critical; early movers have the advantage now |
Over 65% of searches now end without a click. AI tools answer questions before most users reach a website. Businesses that wait to adapt are not standing still; they are falling behind. The good news: most of your competitors are not doing this yet.
AI Overviews, featured snippets and voice results push traditional links further down the page; or bypass them entirely. A page-one ranking no longer guarantees visibility.
AEO and GEO are still emerging disciplines. Businesses that invest now establish authority before the market catches up. First-mover advantage in AI search is real and measurable.
A combined SEO, AEO and GEO strategy means your business is found on Google, cited by ChatGPT and spoken aloud by Siri. Complete search visibility, not just one slice of it.
Most clients start with SEO as the foundation, since AEO and GEO build on top of it. However, if your business has a specific priority; such as appearing in AI answers quickly. We can focus there first. We will recommend the right approach based on your situation, not a one-size-fits-all package.
Good content is necessary but not sufficient. GEO requires your content to be structured, authoritative and consistent across all digital touchpoints in a way that AI systems can understand, trust and cite. That means specific technical implementation, entity optimisation and authority-building that goes beyond standard content creation.
AEO results, featured snippet appearances, voice search captures; can be visible within 4–8 weeks on well-structured content. GEO, being dependent on AI model training cycles and authority accumulation, typically shows measurable citation results within 3–6 months. SEO timelines vary by competitiveness, though technical improvements often have faster impact.
We arrange structured sessions with each of your relevant departments; typically 60–90 minutes each. The format is conversational, not technical. We ask the right questions, observe your workflows and document opportunities. You receive a written report and a follow-up presentation within an agreed timeframe. The entire process is designed to create minimal disruption to your team.
Yes. We use a combination of manual testing, specialist monitoring tools and periodic AI response auditing to track how and where your brand appears across ChatGPT, Gemini, Perplexity and other platforms. We report on this clearly and adjust the strategy accordingly.
We can work alongside your existing SEO provider, focusing specifically on AEO, GEO and AI strategy while they manage your traditional rankings. Alternatively, we can take a fully integrated approach. We are straightforward about which arrangement makes more sense for your situation.
Tell us about your business and where you want to be seen. We will show you what is possible and what actually makes sense to do first.