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Be the answer, not just a link.

Search has changed. AI answers, generative engines and voice assistants now decide what your customers see, hear and act on. Global SmallTalk ensures your business shows up and gets chosen; wherever those decisions are made.

What We Offer

Four services. One clear objective.

Visibility where it matters. Across traditional search, AI-generated responses, voice results, and the platforms your clients rely on every day. We bring AEO, GEO and SEO together into one cohesive strategy that keeps your business competitive as search keeps reinventing itself.

Our AI auditing sits alongside this as a dedicated service, giving you clear insight into how your business is performing in an AI-driven landscape and where to improve.

65%
of searches now end without a click
more queries handled by AI assistants year-on-year
AI
is now the first stop for purchasing decisions
Now
is the right time to get ahead of your competitors
Answer Engine Optimisation — voice search and AI answers
AEO
Answer Engine Optimisation
01 — AEO

Be the answer, not just a result.

Answer Engine Optimisation (AEO) is the practice of structuring your content so that AI-powered search tools. Google AI Overviews, Siri, Alexa, Bing Copilot; can extract it and deliver it directly as an answer. No click required from the user. No second chance for your competitors.

When someone asks their phone "who's the best web design agency near me?" or searches "how much does a website cost?", AEO determines whether your business answers that question... or whether someone else does.

  • Optimised content structure for AI extraction
  • Featured snippet and Position Zero targeting
  • Voice search and conversational query coverage
  • FAQ and Q&A schema markup
  • Structured data implementation across your site
  • Real-world example: A law firm implementing AEO starts appearing as the direct spoken answer when someone asks their voice assistant, "What should I do if I've been in an accident?"; capturing a high-intent enquiry before that person even visits a website.

    Discuss AEO for your business
    Generative Engine Optimisation — ChatGPT and AI citations
    GEO
    Generative Engine Optimisation
    02 — GEO

    Trusted by AI. Referenced by name.

    Generative Engine Optimisation (GEO) is the discipline of making your business content authoritative enough that AI systems; ChatGPT, Google Gemini, Perplexity, Microsoft Copilot. Cite it, reference it and recommend it when generating responses.

    Traditional SEO earns you a ranking. GEO earns you a reputation inside the AI. When a potential client asks ChatGPT to recommend a service provider in your industry, GEO is the reason your name appears in the answer instead of a competitor's.

  • Content architecture built for AI comprehension
  • Authority signals and E-E-A-T strengthening
  • Citation-worthy content creation
  • Brand consistency across all digital touchpoints
  • AI crawlability and entity optimisation
  • Real-world example: A financial consultancy we work with now appears as a named recommendation inside ChatGPT responses to questions about tax planning for small businesses; generating warm inbound leads from an audience that never visited their website first.

    Get cited by AI engines
    Search Engine Optimisation — Google rankings and organic traffic
    SEO
    Search Engine Optimisation
    03 — SEO

    Rank higher. Convert better.

    Search Engine Optimisation (SEO) remains the essential foundation of digital visibility. It is the practice of making your website rank higher on Google, Bing and traditional search engines; driving qualified organic traffic that costs nothing per click and compounds over time.

    AEO and GEO do not replace SEO. They build on it. A weak SEO foundation makes everything else harder. We ensure yours is solid, structured and working before adding the layers on top.

  • Technical SEO audit and remediation
  • Keyword strategy and search intent mapping
  • On-page optimisation (titles, meta, headers, structure)
  • Content strategy built around organic growth
  • Performance, Core Web Vitals and mobile optimisation
  • Real-world example: A home services company goes from page three to page one for ten high-intent local keywords within 90 days; without spending a pound more on advertising. The traffic compounds monthly from that point forward.

    Improve your rankings
    AI Audit Services — strategic business transformation
    AI Audit
    AI Audit Services
    04 — AI Audit

    Know exactly where AI fits your business.

    An AI Audit is not a checklist. It is a structured, strategic review of your entire business; conducted in collaboration with your leadership and department heads; to identify precisely where AI can reduce cost, improve efficiency and accelerate growth.

    Most businesses are either using AI reactively (random tools, no strategy) or not using it at all. Neither is a competitive position. Our audit gives you a clear, prioritised roadmap so you can act with confidence, not guesswork.

    What the audit covers

    01

    Discovery & Mapping

    We meet with each department. Marketing, sales, operations, finance, customer service; to map existing workflows and identify friction points.

    02

    Opportunity Analysis

    We identify where AI tools can replace, augment or accelerate specific tasks; ranked by impact, ease of implementation and return on investment.

    03

    Risk & Readiness Review

    We assess your data, processes and team readiness to ensure AI adoption is practical, compliant and built on solid foundations.

    04

    Actionable Report

    You receive a detailed written report with prioritised recommendations, suggested tools and a phased implementation plan your team can act on immediately.

    What's included

    Department-by-department interviews Workflow analysis and mapping AI tool recommendations Competitive landscape review Marketing and content AI opportunities Operations efficiency review Phased implementation roadmap Written executive summary

    Real-world example: A mid-size e-commerce business discovered through their AI Audit that three manual processes; customer service triage, product description writing and inventory reporting... could be 80% automated. Implementation cost was recovered within six weeks.

    Book an AI Audit
    At a Glance

    Three strategies. One complete picture.

    SEO, AEO and GEO are not competing priorities. They are complementary layers of modern search visibility. Here is how they work together.

    🔍
    SEO
    Google & Bing
    organic rankings
    🎙️
    AEO
    Voice assistants &
    featured snippets
    🤖
    GEO
    ChatGPT, Gemini &
    AI-generated answers
    SEO AEO GEO
    Primary goal Rankings & organic traffic Direct answers & zero-click visibility AI citations & brand authority
    Where it shows up Google, Bing search results Featured snippets, voice assistants, AI Overviews ChatGPT, Gemini, Perplexity, Copilot
    Success metric Rankings, organic sessions Snippet appearances, voice captures Brand mentions in AI responses
    Best for Sustained traffic & discoverability High-intent answers, local & voice Authority, trust & AI-era credibility
    Urgency Ongoing; always relevant High; voice adoption accelerating Critical; early movers have the advantage now

    🔍 SEOSearch Engine Optimisation

    Goal
    Rankings & organic traffic
    Where
    Google, Bing search results
    Measures
    Rankings, organic sessions
    Best for
    Sustained traffic & discoverability

    🎙️ AEOAnswer Engine Optimisation

    Goal
    Direct answers & zero-click visibility
    Where
    Featured snippets, voice assistants, AI Overviews
    Measures
    Snippet appearances, voice captures
    Best for
    High-intent answers, local & voice

    🤖 GEOGenerative Engine Optimisation

    Goal
    AI citations & brand authority
    Where
    ChatGPT, Gemini, Perplexity, Copilot
    Measures
    Brand mentions in AI responses
    Best for
    Authority, trust & AI-era credibility
    Why It Matters Now

    Search didn't evolve. It transformed.

    Over 65% of searches now end without a click. AI tools answer questions before most users reach a website. Businesses that wait to adapt are not standing still; they are falling behind. The good news: most of your competitors are not doing this yet.

    The Problem

    Your site ranks. Nobody sees it.

    AI Overviews, featured snippets and voice results push traditional links further down the page; or bypass them entirely. A page-one ranking no longer guarantees visibility.

    The Opportunity

    Most businesses aren't optimised for AI. Yet.

    AEO and GEO are still emerging disciplines. Businesses that invest now establish authority before the market catches up. First-mover advantage in AI search is real and measurable.

    The Outcome

    Visibility that works across every platform.

    A combined SEO, AEO and GEO strategy means your business is found on Google, cited by ChatGPT and spoken aloud by Siri. Complete search visibility, not just one slice of it.

    Common Questions

    Questions we get asked before we get started.

    Do I need all three? SEO, AEO and GEO or can I start with one?

    Most clients start with SEO as the foundation, since AEO and GEO build on top of it. However, if your business has a specific priority; such as appearing in AI answers quickly. We can focus there first. We will recommend the right approach based on your situation, not a one-size-fits-all package.

    How is GEO different from just writing good content?

    Good content is necessary but not sufficient. GEO requires your content to be structured, authoritative and consistent across all digital touchpoints in a way that AI systems can understand, trust and cite. That means specific technical implementation, entity optimisation and authority-building that goes beyond standard content creation.

    How long does it take to see results from AEO or GEO?

    AEO results, featured snippet appearances, voice search captures; can be visible within 4–8 weeks on well-structured content. GEO, being dependent on AI model training cycles and authority accumulation, typically shows measurable citation results within 3–6 months. SEO timelines vary by competitiveness, though technical improvements often have faster impact.

    What does the AI Audit process look like from our side?

    We arrange structured sessions with each of your relevant departments; typically 60–90 minutes each. The format is conversational, not technical. We ask the right questions, observe your workflows and document opportunities. You receive a written report and a follow-up presentation within an agreed timeframe. The entire process is designed to create minimal disruption to your team.

    Can you measure whether our brand is appearing in AI-generated answers?

    Yes. We use a combination of manual testing, specialist monitoring tools and periodic AI response auditing to track how and where your brand appears across ChatGPT, Gemini, Perplexity and other platforms. We report on this clearly and adjust the strategy accordingly.

    We already have an SEO agency. How does this fit with what they do?

    We can work alongside your existing SEO provider, focusing specifically on AEO, GEO and AI strategy while they manage your traditional rankings. Alternatively, we can take a fully integrated approach. We are straightforward about which arrangement makes more sense for your situation.

    Not sure where your business stands? Let's find out.

    Tell us about your business and where you want to be seen. We will show you what is possible and what actually makes sense to do first.